"Dear customer, your shipment is on its way"

Blogpost by: Richard Vriezekolk
From: Tuesday 2 September 2014

Last week I was at a Reseller who had a discussion with a Distributor about a direct delivery (drop shipment) to an end user. The delivery hasn't arrived and now starts a discussion about who is going to pay the costs. "Sorry Reseller, but you have 5 days to report a problem with a delivery from the moment that we are going to extradite" defends the Distributor itself and refers to the delivery terms and conditions of the...

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Capture serial numbers in drop shipment delivery?

Blogpost by: Richard Zuijdam
From: Friday 13 February 2015

For support purposes it is required (for example, from manufacturers in the ICT trade) that you mention the serial numbers of the sold goods on your sales invoice. Based on this entry starts the warranty that the manufacturer has to provide of the sold products. So it is important that you know which product is sold when, by you to your customer. But with the attendance of E-Business in conjunction with the use of drop shipments (direct...

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